Integrated logistics on a global level.
The first freight-forwarding agent established in Angola and Cape Verde
Because we believe in market globalization and we want to offer our clients and their cargo access to completely new worlds of opportunity, we have systematically invested in being present in strategic markets, such as Angola, Cape Verde, Mozambique or Spain.
Continued investment in research and training makes us strong on every logistics area, from imports to exports, as well as door-to-door delivery and project cargo.
Our experience and international dimension allow us to undertake large-scale operations and offer integrated logistics services, adapting solutions in a quick and customised way to client's needs. Innovation is one of our major bets, and total commitment is our added benefit.
Mission, Vision and Values
Confiança e total capacidade de entrega.
Confidence and total commitment
We believe our clients are partners with whom we develop joint solutions
aiming to continually enhance procedures and results. We are a trusted partner, whose excellence in service
is based upon the strong conviction that our positive and constructive contribution must pass along
the whole logistics chain. For us, social responsibility is as important as the creation of economic capital.
We believe all these little gestures contribute for a stronger cohesion of our company's culture.
Our aim is to be the first choice for an importer or exporter in all his Logistical
and Cargo Shipment operations (one stop shopping) in the markets where we operate.
Ethics and Trust
We are committed to creating economic value based on ethical and confident relationships, both on short and long term. We are convinced that we can only succeed if we are creative and ambitious when searching for the best and most viable solutions, and if we help companies to optimize their logistics procedures.
Our team is the key to our performance. We invest in training and developing the team's capacities and competences and we trust in their total capacity to commit.
Innovation and Creativity
Our objective is to optimize the usage of resources, to add value and to maximize our client's returns. Innovation and creativity rely on the essence of the way we develop our procedures. We face new challenges, we anticipate risks, we manage to control the unexpected and we use our flexibility to get around it. In order to achieve this, we have to be efficient, flexible and effective, and simultaneously capable of creating partnerships for the success of Transport and Logistics Operations that we are entrusted with.
Autonomy and Solidity
We take responsibility for
any cargo entrusted to us.
We make our financial autonomy a point of honour, which is reflected also
in the company's shareholders structure, and we work towards the longevity
of our partnerships
with clients and suppliers.
The Arnaud brand is born.
First half of the 20th century
Arnaud establishes itself as one of the most important air
and sea shipping agents, representing important shippers,
especially British and American, and airway companies such as PanAm.
Mid 20th century
Arnaud takes leadership by betting on airway cargo
and becoming the first IATA agent in Portugal
and the first with an office at the airport. At that time, it also
distinguishes itself in the shipping of sea cargo to Madeira and Azores.
Due to the introduction of container groupage services, it consolidates its leadership. Still in the 70s, in a partnership with IBM, Arnaud introduces the first computer system for management of sea shipments in Portugal.
By the end of this decade, it opens offices in the country's centre region and appoints representatives in Angola, thus beginning its internationalization process.
Arnaud expands to Madeira, Azores, Cape Verde and Guinea-Bissau, consolidating its leadership as sea and air cargo agent in the Portuguese Autonomous Regions and in Portuguese Speaking Countries.
Arnaud diversifies and modernizes its offer: in June 1992, it launches
an innovative services package, next day delivery in Europe,
and now has one stop shopping solutions available.
Despite the heavy crisis that marks the beginning of this century, Arnaud knows how to react, restructuring itself to comply with the growing needs of a market that is becoming more and more demanding.
Inauguration of Arnaud in Cape Verde, with offices in Santiago and Sao Vicente.
Inauguration of Arnaud in Angola.
Implementation of Microsoft Dynamics NAV ERP.
Inauguration of Arnaud in Mozambique.
The Arnaud Group reaches a turnover in excess of € 40M.
Inauguration of Arnaud in Spain.
Inauguration of Logislink in Angola for special projects management and global logistics. Inauguration of a new terminal in Porto.
However, the story does not end here. Future is around the corner with a constant bet on innovation and service optimization, in order to keep meeting the requirements of a globalised world.
First half of the 20th century
Mid 20th century
A history told
in future tense.
160 years dedication to logistics.
Social Responsibility and Sustainability
We work actively for a more balanced world.
We aim to create jobs and to improve local and global social conditions of workers, families and communities. Our conduct is governed by strong environmental awareness and by sustainable development policies, because we believe that it is by participating actively in a community that we can reach a better future.
We bet on training because it is one of the most important social tools for development, ensuring a continued gain in value and growing competitiveness.
We believe in constant improvement
The systematic bet on training and improvement of our Employees enhances the continued improvement of quality in our services. That's why we consider that it is very important to evaluate the satisfaction levels and future perspectives of the market and of its key stakeholders, both on national and international levels.
In order to ensure a positive inflow of information and generate better satisfaction levels, we actively promote efficiency in the communication channels, either internal or external.
Arnaud develops its procedures in accordance with the Quality Management System ISO 9001: 2008.
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