ARNAUD

Integrated logistics on a global level.

 

The first freight-forwarding agent established in Angola and Cape Verde

Because we believe in market globalization and we want to offer our clients and their cargo access to completely new worlds of opportunity, we have systematically invested in being present in strategic markets, such as Angola, Cape Verde, Mozambique or Spain.

 

Continued investment in research and training makes us strong on every logistics area, from imports to exports, as well as door-to-door delivery and project cargo.

 

Our experience and international dimension allow us to undertake large-scale operations and offer integrated logistics services, adapting solutions in a quick and customised way to client's needs. Innovation is one of our major bets, and total commitment is our added benefit.

Mission, Vision and Values

Confiança e total capacidade de entrega.

Confidence and total commitment

  • Mission

    We believe our clients are partners with whom we develop joint solutions
    aiming to continually enhance procedures and results. We are a trusted partner, whose excellence in service
    is based upon the strong conviction that our positive and constructive contribution must pass along
    the whole logistics chain. For us, social responsibility is as important as the creation of economic capital.
    We believe all these little gestures contribute for a stronger cohesion of our company's culture.

  • Vision

    Our aim is to be the first choice for an importer or exporter in all his Logistical
    and Cargo Shipment operations (one stop shopping) in the markets where we operate.

  • Values

    Ethics and Trust

    We are committed to creating economic value based on ethical and confident relationships, both on short and long term. We are convinced that we can only succeed if we are creative and ambitious when searching for the best and most viable solutions, and if we help companies to optimize their logistics procedures.

    Human Value

    Our team is the key to our performance. We invest in training and developing the team's capacities and competences and we trust in their total capacity to commit.

    Innovation and Creativity

    Our objective is to optimize the usage of resources, to add value and to maximize our client's returns. Innovation and creativity rely on the essence of the way we develop our procedures. We face new challenges, we anticipate risks, we manage to control the unexpected and we use our flexibility to get around it. In order to achieve this, we have to be efficient, flexible and effective, and simultaneously capable of creating partnerships for the success of Transport and Logistics Operations that we are entrusted with.

    Autonomy and Solidity

    We take responsibility for
    any cargo entrusted to us.
    We make our financial autonomy a point of honour, which is reflected also
    in the company's shareholders structure, and we work towards the longevity
    of our partnerships
    with clients and suppliers.

A history told
in future tense.

160 years dedication to logistics.

Social Responsibility and Sustainability

We work actively for a more balanced world.

We aim to create jobs and to improve local and global social conditions of workers, families and communities. Our conduct is governed by strong environmental awareness and by sustainable development policies, because we believe that it is by participating actively in a community that we can reach a better future.

 

We bet on training because it is one of the most important social tools for development, ensuring a continued gain in value and growing competitiveness.

Quality Policy

We believe in constant improvement

The systematic bet on training and improvement of our Employees enhances the continued improvement of quality in our services.  That's why we consider that it is very important to evaluate the satisfaction levels and future perspectives of the market and of its key stakeholders, both on national and international levels.

In order to ensure a positive inflow of information and generate better satisfaction levels, we actively promote efficiency in the communication channels, either internal or external.

 

Arnaud develops its procedures in accordance with the Quality Management System ISO 9001: 2008.

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